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Cancellation policy / Refund Policies

Standard Rate:
The cancellation is free of charge 2 days prior to the date of arrival, after this time  we charge you 90% the room rate as cancellation fee,  if we could not sell the room more.

Non Refundable Rate:
For the non refundable bookings are no cancellation or changes possible. In case of a cancellation, 90% of the total amount will be charged as cancellation fee.

During the HIGH SEASON we have special cancellation policy:
Free of charge up to 5 days perior the date of arrival, after this time we'll charge 90% the room rate if we could not sell the room.

Group booking ( 3 rooms and more ):
Guests booking more than  2 rooms are required to pay the total cost of the booking in advance. If cancelled or modified up to 7 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 90% of the reservation will be charged.
 

Welcome to Celosia Group's Hotel Cancellation Policy!

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